self-employed
Germany
English German
I have extensive expertise in AI, specializing in fostering innovation and value creation. I led matchmaking events connecting AI startups with SMEs, facilitating partnerships and technology adoption. Additionally, I conducted need assessment workshops at SMEs, identifying AI-driven solutions to address business challenges and unlock growth opportunities. This experience positions me as a bridge between AI innovators and industry stakeholders, driving digital transformation.
Customer experience: hybrid and digital integration, immersive technologies and interaction, personalisation and community building.
I specialize in enhancing customer experience especially via AI. I've helped SMEs adopt AI solutions like chatbots and personalized recommendations to improve customer journeys and engagement. Additionally, I've supported businesses in building online communities, strengthening customer loyalty through tailored digital experiences.